Training and Development in Tesco Assignment Example | Topics and Well Written Essays - 1000 words

Training and Development in Tesco - Assignment Example This is aimed at the analysis of instilling a sense of inclusiveness in the workers as well as their commitment. Since Leahy’s resignation announcement, drastic changes were witnessed in its stock market, which witnessed a sharp drop in the value of Tesco’s shares. From the above, it was evident that Tesco needed to instill confidence in its customers and the public hence there was a re-engineered customer service mechanism in operation for sustenance of Leahy’s transformational leadership style that saw Tesco’s unprecedented rise in the last one and a half decade (Bass,1990) . Tesco has further undertaken transformational change in its organization so as to become the carbon-zero company. This change has been through reducing energy usage and then getting the rest of the energy it uses from renewable sources. In the last few years, a Tesco has developed a supermarket that is zero carbon in its operation, but not its build. Tesco has extended its effort to both its supply chain and its customers’ carbon footprint. Tesco also wants to make it easy for staff to understand how they can change the way they work to promote carbon reduction. More so over the last three years Tesco has committed huge resource in its training and development programme. It has made progress toward achieving this by being the first supermarket to have its apprenticeship training programme accredited. This has been eating achievement for the company. This is in line with its strategy of improving its workforce and getting the best out of it. Tesco further introduced Tesco club card which is a kind of customer loyalty card.